Privacy Policy

Introduction

Your privacy is critically important to us. This Privacy Policy explains how Ukeme Johnny Nsekpong ("I," "me," "my") collects, uses, and protects your personal information when you use the johnnywriter.com website (the "Site") and engage with my services.

By using this Site or engaging my services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use the Site or services.

Information I Collect

1. Information You Provide Directly

When you use this Site or engage my services, I may collect information you provide directly, including:

• Contact Information: Name, email address, phone number
• Booking Information: Service type, preferred dates/times, session format preferences
• Communication Content: Messages sent via contact forms, WhatsApp, email, or during sessions
• Professional Information: Organization name, job title, event details (for speaking inquiries)
• Therapeutic/Coaching Information: Personal concerns, goals, challenges, and session content (for therapy and coaching clients)

2. Information Collected Automatically

When you visit this Site, certain information may be collected automatically:

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: IP address, browser type, operating system, device type
• Cookies: Small data files stored on your device (see Cookies section below)

How I Use Your Information

I use the information I collect for the following purposes:

• Service Delivery: To provide therapy, coaching, speaking, or digital services
• Communication: To respond to inquiries, schedule sessions, send confirmations, and follow up
• Session Documentation: To maintain minimal records for continuity of care (therapy/coaching only)
• Payment Processing: To process payments for services rendered
• Service Improvement: To understand how the Site is used and improve user experience
• Legal Compliance: To comply with legal obligations and professional ethical standards

Therapeutic Confidentiality

For therapy and coaching clients: All session content and personal information shared during sessions is held in the strictest confidence and protected by professional ethical standards.

Confidentiality is only breached in the following legally required circumstances:

• Imminent risk of harm to yourself or others
• Suspected abuse or neglect of a child or vulnerable adult
• Court-ordered disclosure (subpoena)

Even in these rare situations, I will discuss the situation with you first whenever possible and only disclose the minimum information necessary.

How I Share Your Information

I do not sell, rent, or trade your personal information. I may share your information only in the following limited circumstances:

• With Your Consent: If you explicitly authorize me to share your information
• Service Providers: Trusted third-party providers who assist with payment processing, scheduling, or website hosting (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or professional ethical obligations
• Business Transfers: In the unlikely event of a business sale or merger (with your notification)

WhatsApp Communication

This Site uses WhatsApp for contact form submissions and direct communication. When you submit a form, you'll be redirected to WhatsApp to send your inquiry directly to me.

Please note that WhatsApp communication is governed by WhatsApp's own privacy policy and terms of service. While I maintain strict confidentiality, WhatsApp's end-to-end encryption provides an additional layer of security.

Cookies and Tracking Technologies

This Site uses minimal cookies and tracking technologies:

• Essential Cookies: Required for basic Site functionality
• Analytics: To understand Site usage and improve user experience (anonymized data)

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

Data Security

I take the security of your personal information seriously. I implement appropriate technical and organizational measures to protect your data, including:

• Secure HTTPS encryption for all website communications
• Password-protected and encrypted storage of client records
• Limited access to personal information (only me and essential service providers)
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.

Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact Form Inquiries: Retained until inquiry is resolved, then deleted
• Therapy/Coaching Records: Retained for a minimum of 7 years as required by professional standards, then securely destroyed
• Payment Information: Retained as required for accounting and tax purposes
• Website Analytics: Anonymized data retained indefinitely for improvement purposes

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information I hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and ethical obligations)
• Objection: Object to certain uses of your information
• Portability: Request transfer of your information to another provider

To exercise these rights, please contact me at Ukemejohnnywriter@gmail.com or +234 906 005 3561.

Note: For therapy and coaching clients, professional ethical standards and legal requirements may limit my ability to delete certain records during the required retention period.

Third-Party Links

This Site may contain links to third-party websites (e.g., jocintek.com, social media platforms). I am not responsible for the privacy practices of these external sites. I encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

This Site and my services are not directed to individuals under the age of 18. I do not knowingly collect personal information from minors without parental consent. If I learn that I have collected information from a minor without proper consent, I will delete that information promptly.

International Users

This Site is operated from Nigeria. If you are accessing the Site from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Significant changes will be communicated through a notice on the Site or via email to clients. Your continued use of the Site or services after such changes constitutes acceptance of the updated policy.

Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact me: